FAQs

Frequently Asked Questions

⁠What products does OneLink Solutions offer?

We offer a wide range of IT products, computer accessories, office equipment, networking devices, printers, stationery, and other business essentials from trusted brands.

Do you deliver across Pakistan?

Yes. We provide nationwide delivery across Pakistan through reliable courier partners.

How can I place an order?

You can place your order directly through our website or contact us via WhatsApp, phone, or email for assistance.

Which payment methods do you accept?

We accept Bank Transfer (compulsory For order Above Rs. 5,000) , EasyPaisa & JazzCash, and Cash on Delivery (where applicable).

Are your products genuine?

Absolutely. We source products from trusted distributors and suppliers to ensure authenticity and quality.

Do you provide warranty on products?

Yes. Warranty is available on eligible products according to the manufacturer’s warranty policy. Warranty details are mentioned on the respective product pages.

How long does delivery take?

Orders are generally delivered within 2–5 business days, depending on your location and product availability.

Can I return or exchange a product?

Yes. Products may be returned or exchanged if they are damaged, defective, or incorrect, subject to our Return & Exchange Policy.

Can businesses and government organizations place bulk orders?

Yes. We specialize in supplying products for businesses, educational institutions, government departments, and corporate clients. Bulk orders and quotations are available upon request.

How can I contact customer support?

You can reach us by phone at +92 328 0111280 or email us at support@onelinksolutionspk.com. Our support team is always happy to assist you.